What makes an AI product feel reliable?
Reliability in an AI product is less about sounding certain and more about showing the user where the system is, what it knows, and what happens next.
Short working notes on AI systems, product craft, and the small tools that make messy systems easier to use.
Reliability in an AI product is less about sounding certain and more about showing the user where the system is, what it knows, and what happens next.
Small tools are useful because they can stay close to one problem, one loop, and one kind of relief.
A short note on the common thread between research data, bioinformatics, email infrastructure, and AI product work.